What are your shipping/handling fees?
Order: Qty 1-249 - Shipping: $11.99
Order: Qty 250-499 - Shipping: $17.99
Order: Qty 500-999 - Shipping: $24.99
Order: Qty 1000 up - FREE!

Pennsylvania residence will incure 6% sales tax.

Which carriers do you use?
We use UPS for all our orders.

When will my order arrive?
Since these bookmarks are highly unique, production time will vary depending on your order.
We will contact you with an estimated time of arrival.

Will you ship to PO Boxes?
Sorry, we do not ship to PO Boxes and APO/FPO addresses.

What is your security/privacy policy?
Our shopping cart system is provided by PayPal®, the trusted leader in online payments, which
ensures safe & secure transactions. You can find out more by visiting www.PayPal.com/us

We take privacy issues very seriously. Your provided information is used only to fulfill your order
and to communicate with you regarding your order. We do not share any information with
third parties.

How do I see my detailed transaction/order information?
A receipt will be emailed to you when you complete your order. You may also log into
your account at www.paypal.com/us to view details of your transaction anytime.

What if I have a special request?
We'll be glad to assist you. Please contact us for more information.

I need more information.
For questions regarding your order, email chrissyb@hai-kool.com or call 570-606-3812
You can also download our product flyer here. You will need Adobe® Acrobat Reader®